Our returns policy lasts 100 days. If 100 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please return your package to the following address:

My Perfume Shop Customer Returns
UNIT H1, 46-62 MADDOX STREET
ALEXANDRIA
NSW 2015

Once you have completed a return of your product, our team will assess it within 24 hours of it arriving back at our warehouse.

Please note that Testers and Sample Vials are not eligible for return.

A refund will then be credited back to your original payment method.

To start a return, contact us and our team will be happy to assist you.